:root{--bg:#f4f5f7;--card:#fff;--ink:#1a1c20;--muted:#6b7280;--line:#e3e6ea;--accent:#1f6feb;color:var(--ink);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{background:var(--bg);margin:0;line-height:1.5}.wrap{max-width:720px;margin:0 auto;padding:2rem 1rem 4rem}header h1{margin:0;font-size:1.8rem}header .sub{color:var(--muted);margin:.2rem 0 1.5rem}.card{background:var(--card);border:1px solid var(--line);border-radius:10px;margin-bottom:1rem;padding:1.1rem 1.25rem}.card h2{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:0 0 .8rem;font-size:1rem}.intake{grid-template-columns:1fr 1fr;gap:.6rem;display:grid}.intake button{grid-column:1/-1}input{border:1px solid var(--line);border-radius:7px;width:100%;padding:.6rem .7rem;font-size:.95rem}input:focus{outline:2px solid var(--accent);border-color:#0000}button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:7px;padding:.55rem .9rem;font-size:.9rem;font-weight:600}button:disabled{cursor:not-allowed;background:#cbd2da}.ticket-head{justify-content:space-between;align-items:center;gap:.5rem;display:flex}.ticket-head .bike{color:var(--muted);margin-left:.5rem}.ticket .issue{margin:.5rem 0 .1rem}.ticket .phone{color:var(--muted);margin:0;font-size:.9rem}.actions{flex-wrap:wrap;gap:.5rem;margin-top:.9rem;display:flex}.actions button{color:var(--ink);background:#eef1f5}.actions button:not(:disabled):hover{background:#e2e7ee}.badge{white-space:nowrap;border-radius:999px;padding:.2rem .6rem;font-size:.75rem;font-weight:600}.badge.intake{color:#4b5563;background:#eef1f5}.badge.awaiting_approval{color:#92400e;background:#fef3c7}.badge.approved{color:#1e40af;background:#dbeafe}.badge.ready{color:#166534;background:#dcfce7}.error{color:#b91c1c;font-weight:600}.empty{color:var(--muted)}